1.1 Thank you for enquiring about a mateship to the Registered Builder Network (“RBN”). Your mateship as a Mate (as defined below) and subsequent use of the services provided by RBN (the “Services”) is subject to these Terms and RBN reserves the right to review and change any of the Terms by updating them at its sole discretion. When RBN updates the Terms, it will provide the most current version on its website at www.rbn.com.au (the “Website”). Any changes to the Terms take immediate effect from the date of its publication. Before you continue, we recommend you keep a copy of the Terms for your records.


2.1 You accept the Terms by registering as a Mate, using the Services and/or making any payment as required under the Terms for use of the Services. You may also accept the Terms by clicking to accept or agree to the Terms where and if this option is made available to you by RBN in any user interface or signing any applicable mateship form or purchase order provided in relation to same.


3.1 In order to access the Services, you are required to register for an account (the “Account”) through the use of an official RBN Mateship Application Form and pay the applicable mateship fee (the “Mateship Fee”). You acknowledge and agree that the nature of the Account may vary depending on the nature of the mateship, and that this will affect the Services and Mateship Fee.

3.2 As part of the mateship process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details). You warrant that any information you give to RBN in the course of completing the mateship process will always be accurate, correct and up to date.

3.3 Once you have completed the mateship process you will be a registered Mate (“Mate”) and you agree to be bound by the Terms.

3.4 You may not use the Services and may not accept the Terms if:

(a) you are under the age of 18;

(b) you have been convicted of a criminal offence; or

(c) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.

(the “Excluded Users”)

3.5 Where you become an Excluded User after registering for the services you must immediately cease all use of the services and close the Account. Failure to comply with this clause 3.5 will constitute a breach of these Terms.


4.1 As a Mate, you agree to comply with the following:

(a) you will use the Services only for purposes that are permitted by:

(i) the Terms; and

(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;

(b) you have sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;

(c) any use of your mateship information by any other person, or third parties, is strictly prohibited. You agree to immediately notify RBN of any unauthorised use of your password or email address or any breach of security of which you have become aware;

(d) you must not expressly or impliedly impersonate another Mate or use the profile or password of another Mate at any time;

(e) any content that you broadcast, publish, upload, transmit, post or distribute on the Website (“Your Content”) will always be accurate, correct and up to date and you will maintain reasonable records of same;

(f) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of providing the Services;

(g) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of RBN;

(h) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Mates by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website; and

(i) you agree that commercial advertisements, affiliate links and other forms of solicitation may be removed from Mate profiles without notice and may result in termination of the Services. Appropriate legal action will be taken by RBN for any illegal or unauthorised use of the Website or Services.


5.1 All payments made in the course of the use of the Services are made using:

(a) Electronic funds transfer (“EFT”) into our nominated bank account; or

(b) Credit Card/Debit Card Payment (“Credit Card”)

(c) Monthly Direct Debit via Go Cardless

5.2 You acknowledge and agree that you must pay the Mateship Fee when it becomes due and payable and where a request for payment is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the same.


6.1 Any payments made in the course of the use of the Services are not refundable under any and all circumstances, including in the case of non-use.

6.2 If you are unsatisfied with the Services you have purchased, you may notify RBN and RBN will attempt to resolve your concerns. RBN may, at its sole discretion, provide a refund (in full or in part) of the payment to you.


7.1 In the event of any dispute arising out of or in relation to the Website or Services, you agree that the exclusive venue and governing law for resolving any dispute shall the State of Victoria and the venue shall be Melbourne, Victoria.


8.1 Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

8.2 Subject to this clause 8, and to the extent permitted by law:

(a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and

(b) RBN will not be liable for any injury, special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.